The video explains how an automotive shop owner should run his or her shop. One tip for a shop owner is to set appointments instead of doing walk-ins. Setting appointments makes the owner’s day more organized because he or she will know exactly what needs to be done at all times. The best method to use is to stagger the appointments, as well. The mechanic will need enough time to ask qualifying questions, set the car in the right spot, do the work, and consult with the customer before the next project needs to be done.
Another tip for auto repair shops with one worker is to send reminders to clients who have appointments. Reminder systems help things run more smoothly. A late client can cause the mechanic’s work to get backed up for the rest of the day. However, reminder systems can ensure that everyone comes to their appointment on time.
Planning a lunchtime appropriately is another essential tip for a shop owner. The person should take at least one 30-minute to one-hour lunch at some point during the shift. That will allow the owner to rest and regroup for the rest of the day. The best practice is to have a lunch break after completing the work on one of the cars.